Thank you for booking with Emerald View Resorts.  We are very excited you chose one of our properties to spend your vacation.  Please review the information below that we feel is important for you to know prior to and during your stay with us. If you have any questions please feel free to contact us at any time at 850-249-1244. 
  
BOOKING – 
We require first night room and tax to be paid upon booking.  The balance is due no later than 14 days prior to your stay.

 

You will be emailed a link to our app as well as your rental contract. The rental contract must be signed upon receipt.
 
CANCELLATION POLICY – 

If the reservation is cancelled 14 days or more prior to your arrival date you will be refunded your prepayment less a $50 processing fee.  If the reservation is cancelled 7 days or less prior to you arrival date you would forfeit any prepayment made up to this point.

SECURITY DEPOSITS – 
During Spring Break all reservations must pay a cash security deposit in the amount of $500.00 upon arrival.  This deposit is refundable upon departure after the condo has been inspected. 
  
AGE POLICY – 
There must be someone at least 21 years of age.  That person is to check in, stay the duration of the reservation as well as check out with us.
  
CHECK IN / CHECK OUT POLICY – 
Check in begins at 4pm.  Check out is at 10am.
 
  
  
ROOM REQUESTS –  
We do not guarantee room numbers, floor numbers, bedding arrangement or specific amenities in the unit.  All of our condominiums are individually owned, therefore, bedding arrangements and amenities vary between units.
  
PET POLICY – 
No Pets allowed.
  
SMOKING POLICY – 
No smoking allowed.
  
CHECK IN PROCEDURES BY PROPERTY– 
   Emerald View Resorts has an onsite desk at Grand Panama Beach Resort and Laketown Wharf.

 

   Grand Panama guest will be required to go to the front desk in order to check in. 

 

   Guest for all other properties will be required to check in via the internet/phone.  Please contact us for any                     questions.        
  
   
Shores Of Panama Amenity Fee–

    Resort Fee (paid to the Concierge at the property) - $25.00 for stays 3 days or less; $50.00 for stays 4 days or more